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Article 1. Definitions
In these General Terms and Conditions a number of terms are defined, which are described below, for the purpose of clarifying what is meant by this:
General Terms and Conditions – These general terms and conditions have been further mentioned by the company Appelman Events as Appelman Events.
Customer / guest – The party – in person – which enters into an agreement with Appelman Events. The Client agrees to the general terms and conditions without any reservation by purchasing tickets and / or visiting an Event;
Organizer – is Appelman Events, the party that is responsible for the production and / or organization of Letz Party celebrations. Appelman Events, is also ‘card seller’. The company is represented by director William Appelman. located at Keesomstraat 141 in Zandvoort, Kvk number 3421 8276 000 ,.
Parties – customer / ticket buyer and Appelman Events – where the customer enters into an agreement on the website www.letzparty.nl or www.appelmanevents.nl or at the door / entrance of an event of Appelman Events;
Order / Order – A request submitted by the customer to obtain one or more tickets for an announced Event or a non-payment order for an unannounced closed event on an Appelman Events website;
Agreement – A purchase agreed between Appelman Events and the customer, under which Appelman Events provides its services. Dutch law is exclusively applicable to this agreement.
Confirmation – A message confirming an order request for services delivered by Appelman Events, or a message informing the customer that a payment has arrived and the tickets are ready to be activated;
Services – The opportunity provided by Appelman Events for the customer to place Orders, Store information and take care of the settlement of those orders and information provision by Appelman Events, at the service of the customer;
Username – A name given to the customer, with which the customer, in combination with the Password, can access the Appelman Events system to purchase tickets;
Website – A website of Appelman Events (www.letzparty.nl or www.appelmanevents.nl);
Event – A public or private event, where a representation of artistic and / or sporting nature is performed. Such as a musical, theater, theater or music performance, a concert, a dance, show or sport event;
Event – Another type of event as described in Event, for which Appelman Events sells tickets or right to participate in the customer;
Location – The place where the relevant Event or Event is held;
Ticket – A personal and written or electronic document provided by Appelman Events to the customer which gives access to the event or event (also called admission ticket);
Fee / Cost – A surcharge per ticket that is determined by the customer / guest, to compensate for the costs incurred by Appelman Events
Transaction costs – The amount charged to Appelman Events by bank and other financial institutions for enabling payments by customers to Appelman Events via the website;
Article 2. Privacy
2.1 Appelman Events will at all times do everything in its power to take into account the privacy of its customers and secure it. This applies to all information that the customer provides to us via the website. This information is required to verify customer data, to activate tickets and possibly to contact customer. When ordering, the customer must complete the required fields completely and truthfully, and make all other matters in order and fill in that are necessary to make the service to customer possible and optimize.
2.2 Personal customer data is not sold and / or passed on to third parties. Customer data can be used to promote one or more other events of the organizer, unless the customer is notified by e-mail that she does not explicitly wish to grant permission for this.
2.3 The statistical data collected by Appelman Events about the services provided by Appelman Events can be sold to third parties, but these will never be personal.
2.4 The customer agrees that it will be informed by Appelman Events about services that Appelman Events delivers now or in the future. This information will always be tailored as much as possible by Appelman Events to the Favorites filled in by the customer via the Appelman Events website or on the basis of tickets purchased by the customer in the past.
2.5 Appelman Events may offer other commercial services for the benefit of third parties to the customer. The customer has the possibility at all times to stop or change the information provision.
Article 3. Applicability
3.1 These general terms and conditions are, without any reservation, applicable to:
The visit to and the use of the (information on) the website;
The agreement;
The services;
The orders;
The mailings;
All other relations between Appelman Events and customer.
Article 4. Formation and termination of the agreement
4.1 An agreement is established as soon as a customer has placed an order with Appelman Events, in which the date of the event, the price, the type / type and number of tickets and any extra costs are determined ( Purchase agreement).
4.2 An agreement is expressly entered into per order, for the duration of the moment of ordering and the expiry of the relevant event for which the order in question has been placed. The agreement therefore expires at the earliest, the day following the date of the relevant event for which customer has ordered and paid for tickets. Multiple orders per individual order a separate purchase contract entered into by customer.
4.3 Appelman Events is entitled at all times to change, suspend or terminate its services in whole or in part, and / or to change these General Terms and Conditions. the customer will inform himself of any changes to the General Terms and Conditions and / or upon registration, to notify the provisions of these General Terms and Conditions.
4.4 Termination of the agreement is concluded after the expiration of the duration of the agreement concerned.
4.5 In all cases in which the agreement ends, these General Terms and Conditions remain in force. As far as orders are concerned that have been delivered before the termination, or if this is necessary for the settlement of one or more orders.
Article 5 – Method of payment
5.1 Appelman Events works with the payment provider Mollie [Keizersgracht 313 1016 EE Amsterdam The Netherlands] and accepts various payment methods. The customer can make the payment using iDEAL, Paypal, Credit Card (Eurocard / Mastercard, VISA, American Express). For all payments a standard fee is calculated on the price per ticket. Any additional transaction costs, depending on the method of payment, and passed on by the relevant banking institutions, are passed on to the customer one-to-one. The website is secured, so that abuse of private data is excluded.
5.2 In case of payment by credit card, the payment authorization by the customer, whether or not immediately by or on behalf of a third party, is requested from the credit card organization or bank;
The provided personal details of the customer, which are necessary for the realization of the payment, will be checked.
The order will be finalized if and when authorization of the payment is obtained;
If no authorization of the payment is received, the customer will receive an e-mail notification of the failure of the transaction, or will be immediately visible to the customer, and Appelman Events will not be able to execute the order. This will be immediately visible to, or be mailed to, the customer. Then the customer is given the choice to pay in another way.
5.3 In case of payment with iDeal, the authorization of the payment, by or on behalf of a third party, is immediately requested by the customer from the relevant banking institution;
The provided personal details of the customer, which are necessary for the realization of the payment, will be checked;
The order is finalized if and when authorization of the payment is obtained;
If no authorization is obtained from the payment, the customer receives an e-mail message of the failure of the transaction, or is immediately visible to the customer, and Appelman Events can not execute the order. This will be immediately visible to, or be mailed to, the customer. Then the customer is given the choice to pay in another way.
5.4 In case of payment with Paypal, the authorization of the payment, by or on behalf of a third party, is immediately requested by Paypal from the customer;
The provided personal details of the customer, which are necessary for the realization of the payment, will be checked;
The order is finalized if and when authorization of the payment is obtained;
If no authorization is obtained from the payment, the customer receives an e-mail message of the failure of the transaction, or is immediately visible to the customer, and Appelman Events can not execute the order. This will be immediately visible to, or be mailed to, the customer. Then the customer is given the choice to pay in another way.
5.5 In case of payment with Sofort, the authorization of the payment, by or on behalf of a third party, is immediately requested by the customer from the bank;
The provided personal details of the customer, which are necessary for the realization of the payment, will be checked;
The order is finalized if and when authorization of the payment is obtained;
If no authorization is obtained from the payment, the customer receives an e-mail message of the failure of the transaction, or is immediately visible to the customer, and Appelman Events can not execute the order. This will be immediately visible to, or be mailed to, the customer. Then the customer is given the choice to pay in another way.
5.6 When paying with MrCash! the authorization of the payment, by or on behalf of a third party, is immediately requested by the customer from the bank;
The provided personal details of the customer, which are necessary for the realization of the payment, will be checked;
The order is finalized if and when authorization of the payment is obtained;
If no authorization is obtained from the payment, the customer receives an e-mail message of the failure of the transaction, or is immediately visible to the customer, and Appelman Events can not execute the order. This will be immediately visible to, or be mailed to, the customer. Then the customer is given the choice to pay in another way.
5.7 After explicit permission by e-mail from Appelman Events, a customer can pay by bank transfer. The ticket is valid:
If and as soon as the customer has confirmed the date of the event, the price and the type and number of tickets and any additional costs and the payment of the relevant order has been received by Appelman Events, and as soon as Appelman Events has confirmed the payment to the customer by e-mail .
Until the moment the payment is received, the reservation is recorded as ‘provisional’ in the automated reservation system of Appelman Events;
If and insofar as the confirmation has not been received by the customer within three days after debiting the relevant amount of his / her account, the customer is advised to contact Appelman Events by means of the Helpdesk / contact number;
If the payment of customer by Appelman Events is not received within five working days after confirmation by the customer, but no later than two days before the start of the event, Appelman Events reserves the right to dissolve the agreement unilaterally and to cancel the reservation made without further notice to send to customer. Appelman Events is then no longer obliged to deliver the tickets to the customer.
The permission e-mail states whether the permission is a one-off or whether a revocation is valid.
5.8 With the exception of paragraph 5.7, ordered tickets are immediately activated and valid as an admission ticket. The customer receives an e-mail with a link to the ticket [s]. If and insofar as the customer has not received a message within five working days, but no later than two days before the start of the event, after payment has been canceled, the customer is advised to contact Appelman Events / Swingsteesjun / All Fun Events. After expiry of the aforementioned period, Appelman Events assumes that the payment confirmation has been received in good order.
Article 6. Orders
6.1 All information about the event, including the price and the availability of tickets, which Appelman Events provides to the customer, is at all times without obligation and subject to availability. Appelman Events reserves the right at any time to refuse an order without giving reasons. The customer will be informed of this by e-mail within three working days.
6.2 Customer is bound to every order received by Appelman Events. An order can not be withdrawn or revoked and Appelman Events will not take back or exchange sold tickets, subject to the provisions of article 8.1. Customer can request Appelman Events not to execute an order. Appelman Events will assess at its own discretion whether this request can be followed.
6.3 If there is doubt about the accuracy of the data that the customer has entered when ordering, Appelman Events can contact the customer with the help of the information provided by the customer. If Appelman Events can not reach the customer and can not check the data, Appelman Events may cancel the reservation and still sell the tickets to another customer.
6.4 Customer declares to be of age or, in the case of minority, to place the order together or in agreement with his parents or guardians.
Article 7. Services
7.1 Appelman Events determines the conditions under which the customer can make use of the agreement. Appelman Events is entitled to refuse applications for agreement in case of doubts concerning, for example, minimum age or creditworthiness. Appelman Events will inform client by e-mail as soon as possible, in order to give the customer the opportunity to provide answer or proof, so that the order can still go through.
7.2 Appelman Events can not guarantee that the agreement will function at all times without restrictions or malfunctions. Because of, for example, necessary maintenance of its website and dependence on the Internet, providers and the like. Appelman Events strives to remedy malfunctions and limitations as quickly as possible and to minimize any inconvenience to customers.
7.3 Customer provides the necessary internet connections, a mobile phone with a valid subscription or sufficient credit, hardware, software (e-mail and internet program), peripherals and other facilities to be able to connect to the website without restrictions and malfunctions of Appelman Events and to receive messages by e-mail and / or SMS.
7.4 The customer is not allowed to initiate or allow processes to continue, which he can reasonably suspect that this hinders the other users of the internet or adversely affects the use of the services of Appelman Events.
7.5 For the benefit of its services, it is possible that Appelman Events places a cookie on the customer’s computer. These cookies are harmless for the (efficacy of the) computer of the customer, and serve only as a technical tool to be able to serve the customer faster and more fully when visiting her website.
Article 8. Cancellations
8.1 If and insofar as the Event is canceled by Appelman Events or the holder of the location, Appelman Events will reimburse the full ticket price to the customer, which customer has paid to Appelman Events for the tickets in question, exclusive of the costs incurred by Appelman Events. calculated fee (which serves to cover the mediation costs incurred) and any transaction costs. Appelman Events is entitled to cancel the ticket / order if it appears that too many tickets have been sold for an event. The order value will then be refunded to the account of the ticket buyer per next opportunity. Appelman Events will never accept liability for any other, directly or indirectly incurred, costs and / or expenses.
8.2 Appelman Events will immediately inform the customer (by e-mail) of the non-continuation of the Event. Appelman Events, however, rejects any liability for not receiving or receiving too late, not reading at all, entering the spam box in the spam box, etc.
8.3 Appelman Events will reimburse the money as described in Article 8.1 at the request of the customer if they are aware of it has notified that the event in question has been canceled or canceled in part or in full and must be refunded in respect of ticket fees.
8.4 We kindly request each customer to notify Appelman Events immediately, but no later than twelve hours after the cancellation or the original start time of the event concerned. This refund request is no longer possible from 7 days after the event.
8.5 When tickets are moved, the tickets will be valid on the new date to be determined. If the customer does not wish to do so, it must immediately submit the return of the ticket fees after the event has been moved. For administrative reasons, this refund request is no longer possible from 7 days before the event.
8.6 In case of force majeure caused by fire, flood or bankruptcy, or prevention of the customer due to illness, misfortune / bad luck, not being able to find the event location, or closure of the party location, Appelman Events is not obliged to reimburse the event. ticket [s]. Tickets are then either valid for a next party or are refunded after arbitration by a court or other official body.
Article 9. Intellectual property rights
9.1 All intellectual property rights relating to the name, the logo, logos, texts, photos taken at the events and software of Letz Party and Appelman Events are held by Appelman Events. Client gives Appelman Events the right to use photos of events for promotional purposes, such as on social media, flyers and websites.
9.2 All intellectual property rights relating to the name of the Event, the location, logos and suchlike are vested in Appelman Events.
9.3 The customer is not permitted to make any intellectual property (s) directly or indirectly publicly available and / or to reproduce or otherwise use them, except with the prior written permission of Appelman Events, location holder or other entitled parties.
Article 10. Prices and availability
10.1 Appelman Events calculates a standard fee per ticket, which is clearly visible at all times at the listed ticket prices on its website. In addition, an amount of (transaction) costs is charged per order, which depends on the payment method of the customer, which is also clearly visible on the website. It is up to the customer to determine which payment method is chosen, including the related transaction costs. These costs are calculated by the banking institutions at Appelman Events, and passed on to the customer one-to-one by Appelman Events (see also article 5.1).
10.2 The number of tickets that can be sold at most per customer depends on the Event. The maximum number is stated on the order page and is checked with each transaction. This policy is aimed at preventing abuse
10.3 Appelman Events reserves the right to charge service and / or administration costs to the customer, in addition to the standard fee, if Appelman Events is forced to do so by (extra) costs for the benefit of the Appelman Events services.
Article 11. Liability
11.1 Appelman Events can never be held liable for damage resulting from injury, accidents, death, hurt, loss, damage, theft or otherwise caused to the customer during or as a result of a visit to the event or location.
11.2 Appelman Events does not accept any liability for loss of tickets by the customer for whatever reason. Appelman Events also accepts no liability for not, not completely or incorrectly filling in the user data of the customer, or the timely change of this data. This means that Appelman Events can not inform the customer, incorrectly or timely. This means that the Appelman Events services can be seriously prevented or delayed.
11.3 Appelman Events accepts no liability for the purchase and delivery of tickets that do not take place at Appelman Events. Neither for agreements that, whether or not at the request of the customer, are not fully settled by Appelman Events and where a third party – for example the cash register at a location – is directly or indirectly involved.
11.4 Appelman Events is not liable for any damage resulting from incorrect or incomplete information on the website. In the event that important information (date, only act, location much further away) appears to have been entered and published incorrectly, the customer has the right to request the money, or part thereof, to be refunded from the relevant order. For administrative reasons, this refund request is no longer possible from 7 days before the event.
11.7 If it turns out that Appelman Events has failed imputably in the fulfillment of its obligation (s), it will only be liable to the customer for direct damage. This only includes the direct damage caused to the customer due to the non-delivery or late delivery of its services, whereby the aforementioned liability is limited to at most the amount equal to the amount that Appelman Events for the services provided or in connection with the agreement. customer had to deliver. Direct damage means nothing else than the above. This does not explicitly include: software or computer systems. Further liability of Appelman Events, for whatever reason, for damage that the customer suffers due to or in connection with the location is excluded.
11.8 The customer indemnifies Appelman Events against all claims of third parties, related to the use of the Service by the customer and insufficient compliance by the customer with any obligation towards Appelman Events, whether or not arising from these General Terms and Conditions.
11.9 If and insofar as Appelman Events can not fully or partially comply with its obligations towards the customer due to force majeure, the purchase agreement will have been dissolved, without any party being able to derive any right to compensation from this.
11.10 Force majeure includes: war, danger of war and insurrection, restrictive measures of domestic and foreign authorities, death of one or more members of the Royal House, fire, strikes, failure of and damage to equipment and equipment operating systems, block / strike of transport, flooding, exclusions, sabotage and in general all unforeseen circumstances, both at home and abroad, as a result of which compliance with the location can no longer reasonably be expected from Appelman Events. It expressly rejects any liability in the event of force majeure due to the failure and / or improper operation of equipment, services and / or telecommunication services of suppliers of Appelman Events or customer,
11.11 Force majeure also means all infringement by third parties beyond its knowledge and power, the entry into force of external software such as spyware, viruses, spam, dos-attacks and similar infringements, or the presence of hack programs on its software or hardware. Appelman Events will always do everything in its power to continue its service as soon as possible and to clean up its software and hardware from the aforementioned infringements.
11.12 None of the limitations of liability mentioned in this article apply if and insofar as the damage is the result of intent or gross negligence of Appelman Events.
Article 12. Final provisions
12.1 Appelman Events is entitled at all times to change these conditions without prior notice and to provide additions and deletions. The customer is deemed to have inspected and fully accepted the conditions on the basis of the date stated therein before placing an order. If the customer does not wish to accept these conditions, the customer will not place any orders with Appelman Events.
12.2 Dutch law applies to these General Terms and Conditions and location or any other form of location between the parties. All disputes will be submitted to the court of Haarlem.